RETURNS & EXCHANGES
If you are not completely satisfied with your purchase, you may return it for an exchange or refund. We must receive your returned merchandise in new condition (not worn or altered) with tags still attached. Items may be returned for EXCHANGE within 90 days. Exchange orders are shipped free of charge (excluding the cost of rush service); however, we do not cover your cost to return the item(s) to us.
RETURNS must be received within 30 days of the original ship date. We refund only the purchase price of the returned item; we do not refund shipping and processing. Returns for refunds after 30 days will be subject to a $19 restock fee for each item. Refunds will be adjusted accordingly on any returned items that were purchased as part of a discount or special offer.
EXCHANGE orders are shipped to you free of charge (excluding the cost of rush service), however, we do not cover return shipping costs.
REFUNDS, we refund only the purchase price of the refunded item; we cannot refund shipping, processing insurance charges on refunded orders. If you return one of the items purchased as part of a discount or special offer, your refund will be adjusted accordingly.
SmartLabel - Easy, Hassle-free Returns or Exchanges! Pay nothing up front. Use the prepaid label enclosed with your order and a return shipping fee of $7.95 will automatically be billed to your credit card or deducted from your refund check. Apparel items will incur a shipping fee of $8.95.
Upon receipt, all exchanges and refunds are processed and shipped within 7 business days. However, check refunds may take up to 21 days to process. Please allow up to 4 weeks total for turnaround.