OUR GUARANTEE

We want you to love your new wig, so if you are not completely satisfied with your purchase, you may return it for a refund within 30 days of the original ship date or exchange within 90 days of the original ship date.

Returns & Exchanges

EXCHANGE - Orders are shipped to you free of charge (excluding the cost of rush service), however, we do not cover return shipping costs.

REFUNDS - We refund only the purchase price of the refunded item; we cannot refund shipping, processing insurance charges on refunded orders. If you return one of the items purchased as part of a discount or special offer, your refund will be adjusted accordingly.

Upon receipt, all exchanges and refunds are processed and shipped within 7 business days. However, check refunds may take up to 21 days to process. Please allow up to 4 weeks total for turnaround.

For more details see: RETURNS & EXCHANGES