Contact Us

Select your preferred contact method from the options below:

  • Email

    Simply complete our Customer Service Department contact form.

    Remember, the more information you provide in your message, the faster we can help you.

  • Phone

    Our representatives are ready to take your order 7 AM to 2 AM (Eastern Time), 7 days a week. Call us toll-free at: 1-800-343-9695. Please have the item name, item number, color, size, and quantity ready. If you have a customer number or catalog code, it's also helpful to have that on hand.

    For customer service inquiries, please call us toll-free at: 1-800-472-4017. Representatives are available 7 AM to 2 AM (Eastern Time), 7 days a week.

  • Fax

    If you would like to submit your order by fax, simply complete the order form in the print catalog and fax it to: 1-508-238-1965. Fax ordering is available 24 hours a day, 7 days a week and is available for credit card orders only. Please be sure to include your first and last name, address, city, state, zip, daytime and evening phone numbers, credit card number and expiration date, item name, item number, color, size, and quantity.

  • Mail

    If you would like to submit your order by mail, simply complete the order form in the print catalog and send a personal check, money order, or credit card information to:

    Paula Young®
    P.O. Box 483
    Brockton
    MA 02303

    Be sure to include your first and last name, address, city, state, zip, daytime and evening phone numbers, item name, item number, color, size, and quantity.

    Note: Never send cash through the mail. We do not accept C.O.D. orders.

Important

Any issue related to order modification or cancellation please call our customer service number: 1-800-472-4017

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