CONTACT US


E-MAIL   
Simply email our Customer Service Department at customerservice@paulayoung.com. If you have any questions about your order, please be sure to include your first and last name, customer number, order number, and a telephone number where you can be reached. Remember, the more information you provide in your email, the faster we can help you.

Note: Due to the increasing threat of system contamination from computer viruses spread by attachments, we are unable to accept messages containing attachments. We appreciate your understanding in this matter.

PHONE   
Our representatives are ready to take your order 24 hours a day, 7 days a week. Call us toll-free at 1-800-343-9695. Please have the item name, item number, color, size, and quantity ready. If you have a customer number or catalog code, it's also helpful to have that on hand.

For customer service inquiries, please call us toll-free at 1-800-472-4017 Monday–Friday 12:00 am–11:59 pm, Saturday 9:00 am –6:00 pm, or Sunday 10:30 am–7:00 pm (Eastern Time).

ONLINE   
Simply sign in to PaulaYoung.com. It's quick, easy, and safe—our website is secure, and no one else will be able to access your confidential information. After you place your online order, we will send you an order-confirmation email so that you know we have received your order.

FAX   
If you would like to submit your order by fax, simply complete the order form in the print catalog and fax it to 1-508-238-1965. Fax ordering is available 24 hours a day, 7 days a week and is available for credit card orders only. Please be sure to include your first and last name, address, city, state, zip, daytime and evening phone numbers, credit card number and expiration date, item name, item number, color, size, and quantity.

MAIL   
If you would like to submit your order by mail, simply complete the order form in the print catalog and send a personal check, money order, or credit card information to: Paula Young®, P.O. Box 483, Brockton, MA 02303. Be sure to include your first and last name, address, city, state, zip, daytime and evening phone numbers, item name, item number, color, size, and quantity.

Note: Never send cash through the mail. We do not accept C.O.D. orders.